Shipping & Returns

Clear timelines, free shipping thresholds, and a simple return window.

Shipping

Most orders dispatch within 1–2 business days
Typical delivery: 3–7 business days depending on your pincode
Free shipping applies above our cart threshold (shown at checkout)
You'll receive tracking once the shipment is handed to the courier

Returns

Unopened products in original packaging may be returned within 7 days of delivery. Opened skincare and makeup are generally not eligible for return for hygiene reasons, except if the item arrives damaged or incorrect.

To start a return, email connect@incorian.com with your order number and photos if relevant.

Track your order

Use Track Order or your account orders page.